Terms of Delivery
Delivery
We ship orders within Sweden and selected EU countries. Normal delivery time is 2–7 business days from the moment the order has been confirmed and payment has been received.
During periods of high demand, custom-made products, or special orders, delivery times may be longer. Any delays will be communicated via email.
Shipping Costs
Shipping costs are displayed at checkout before the purchase is completed. Free shipping may be offered during campaigns or for orders above a certain amount.
Shipping Methods
We use external shipping providers such as PostNord, DHL, or other suitable logistics partners depending on the delivery address and package size.
Unclaimed Packages
Packages that are not collected within the specified time frame will be returned to us. We reserve the right to charge the customer for return shipping, handling, and administrative costs.
Damaged Goods During Transport
If a package is damaged during delivery, the issue must be reported immediately to the shipping carrier and to us as soon as possible after receipt. Please document the damage with photos when possible.
Delivery Delays
If a delivery is delayed, we will inform you as soon as we receive updated information from the shipping provider or our production team. We are not responsible for delays caused by shipping companies or circumstances beyond our control.
Liability
Responsibility for the product transfers to the customer once the goods have been delivered according to the selected delivery method.
Contact
If you have any questions regarding delivery or your order, please contact our customer service: